Returns & Exchanges & Payment
I do not accept returns, exchanges, or cancellations. However, please contact me if you have any problems with your order.
Remember, these are not mass produced by machine, rather they are handmade with love and are one of a kind. Let’s embrace imperfection.
Please be careful when ordering, as there are no refunds on orders. If there is a problem with your order, please contact me. If the item arrives broken, please document with photos and contact me ASAP and I will work with you to create a replacement
Payment is due at the time of purchase. Thank you!
Packing & Shipping
I currently offer free shipping within the domestic US.
If you wish to ship international, please contact me!
I try my best to minimize the amount of waste produced by packing and shipping pottery, and will often use recycled and compostable materials for packing. However, my main goal is to get your order to you safely. Therefore, if I am shipping an extra fragile piece of pottery, I may pack it with extra material to ensure safe transport.